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Teams - Direct Routing

Microsoft Teams Direct Routing is a powerful feature that enables organisations to connect their on-premises, or private cloud hosted Session Border Controller (SBC) equipment to the Microsoft Teams platform.

Direct Routing
Infrastructure

This solution allows organisations to utilise their existing telephony infrastructure while leveraging the advanced features and benefits of Microsoft Teams.

UC Pro can help you realise the advantages of using Microsoft Teams Direct Routing with traditional on-premises SBC equipment, particularly the ability to communicate with legacy platforms and other incumbent systems, such as PBX’s, analogue endpoints, or call/contact centre services.

Advantages Of Microsoft Teams Direct Routing:

  1. Seamless Integration With Legacy Platforms
  2. Cost-effective Solution
  3. Regulatory Destinations

Seamless Integration With Legacy Platforms

One of the biggest advantages of Microsoft Teams Direct Routing is its ability to seamlessly integrate with legacy platforms. This feature allows organisations to maintain their existing telephony infrastructure while undertaking a staged migration to the advanced features and benefits of Microsoft Teams or even to retain certain elements, like analogue endpoints such as fax machines, door entry systems, lift phones that may not be able to natively operate over SIP.

This integration also allows for the migration of users to Microsoft Teams while retaining their existing phone numbers, thus reducing the disruption and risk associated with other full-scale migration approaches.

Cost-Effective Solutions

Another significant advantage of Microsoft Teams Direct Routing is its cost-effectiveness. By leveraging existing telephony infrastructure, like SBC’s, SIP trunks, or ISDN connections, organisations can significantly reduce the cost associated with implementing a new telephony system.

Existing licensing structures also play into this. We frequently find our customers are already equipped with either M365 E3 or E5 (A3 or A5 in Education environments) licenses for their core desktop app and email usage, but are not taking advantage of the Teams platform capabilities they are paying for. If you already have Microsoft licensing in place, and are looking to deploy an Enterprise grade telephony solution, contact us today. It’s likely we can offer significant savings over a stand-alone disparate solution from outside the Microsoft product stack.

Regulatory Destinations

In countries where telephony regulations prevent both Operator Connect and Calling Plan architectures, Direct Routing is still the primary choice of solution. If your organisation needs telephony services in India, China, Russia, UAE or other highly regulated environment. Direct Routing may be your only option.

Contact UC Pro today to find out how we can help with your architecture design, deployment, and support of Teams Direct Routing architecture.

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If your business is looking at moving to the cloud with Microsoft 365, looking for a Microsoft Partner, professional services, or any other aspect of a UC solution, we can help. Get in touch and a consultant will get back to you.